Terms of Service

Last Updated: [DATE]

Overview

Welcome to VELORA. Throughout the site, the terms "we", "us" and "our" refer to VELORA. VELORA operates this website and store, including all related information, content, features, tools, products and services (collectively, the "Services").

VELORA is powered by Shopify, which enables us to provide the Services to you.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Services.

Section 1 – Eligibility and Account

By using the Services, you represent that you are at least the age of majority in your jurisdiction of residence.

You agree to provide accurate, current, and complete information when creating an account or placing an order and to keep such information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

Section 2 – Products

We strive to display our products as accurately as possible. However, actual colors, dimensions, and appearance may vary depending on your device settings and display characteristics.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to discontinue any product at any time and to limit quantities sold to any customer, region, or jurisdiction.

Section 3 – Orders

Submission of an order constitutes an offer to purchase.

All orders are subject to acceptance by VELORA. We reserve the right to refuse, limit, cancel, or modify any order at our sole discretion.

An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.

If we need to modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.

Section 4 – Pricing and Payment

All prices displayed on the Services are subject to change without notice.

Unless otherwise stated, prices do not include applicable taxes, duties, customs fees, shipping costs, or import charges.

You represent and warrant that:

all payment information provided is accurate;
you are authorized to use the payment method submitted;
charges incurred will be honored by your payment provider.

Section 5 – Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

VELORA is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, force majeure events, or circumstances beyond our reasonable control.

Risk of loss and title pass to you upon delivery of products to the shipping carrier.

Section 6 – Returns and Refunds

Returns, exchanges, and refunds are governed exclusively by our Refund Policy.

Please review the Refund Policy before making a purchase.

Section 7 – Intellectual Property

All content available through the Services, including but not limited to text, graphics, logos, images, videos, designs, trademarks, product descriptions, and software, is owned by or licensed to VELORA and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, displayed, transmitted, or otherwise used without our prior written consent.

"VELORA" and all related logos, branding, product names, and designs are trademarks of VELORA.

Section 8 – Third-Party Services and Links

The Services may contain links to third-party websites, applications, or services.

VELORA does not control and is not responsible for the content, policies, or practices of any third-party services.

Your use of third-party services is entirely at your own risk.

Section 9 – Shopify Platform

Our store is hosted by Shopify.

While Shopify provides the e-commerce platform used by VELORA, all purchases and transactions are conducted directly between you and VELORA.

To the fullest extent permitted by law, Shopify shall have no responsibility or liability arising from purchases made through our store.

Section 10 – Privacy

Your use of the Services is subject to our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be collected and processed by Shopify in accordance with its privacy practices.

Section 11 – User Feedback

Any comments, suggestions, reviews, ideas, recommendations, or other materials submitted to us ("Feedback") may be used by VELORA without restriction or compensation.

By submitting Feedback, you grant VELORA a perpetual, worldwide, irrevocable, royalty-free, transferable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.

Section 12 – Errors and Inaccuracies

We reserve the right to correct any typographical errors, inaccuracies, omissions, or pricing mistakes and to modify or cancel orders affected by such errors without prior notice.